FAQS

Frequently asked questions

Need to know a little bit more about the QuickBooks integration? Read through our frequently asked questions, for clear and concise answers.

How do I disconnect from QuickBooks?

To disconnect a company, click “Group” -> “Integrations” -> Select the company you want to disconnect and click “Disconnect from QuickBooks.”

What doesn’t your integration do?

QC Consols doesn’t currently fetch exchange rate information from QuickBooks. Exchange rates are either automated through quickboks.intuit.com or manually updated. QC Consols doesn’t bring in any transactional information from QuickBooks.

When and how does data sync occur?

Syncing of data happens automatically at around midnight on a daily basis. Users can also run the integration for a specific company by clicking “Group” -> “Integrations” -> Select the company you want to run and click “Run Integration.”

What does the integration into QuickBooks cost me?

It costs nothing; this is a value-added service provided by QC Consols and QuickBooks.

How do I know if all the data has come across?

QC Consols has an informative dashboard for all its integrations on the home screen. Click the dashboard item called “Integrations” to see the status and detailed information on each of the integrations in your group.

Is there an audit trail of the active integrations?

All events are tracked in QC Consols and can be accessed in two ways. For integration-specific events, click “Group” -> “Integrations” -> Select the company you want to view and click “View History.” For all events affecting a specific company, click “Companies” -> Select the relevant company -> Click “Events.”

Any other questions?

Feel free to open a ticket with one of our expert support staff by sending an email to support@quickconsols.com.